Appointments

Urgent appointments

To request an urgent appointment for today (Monday to Friday) during opening times:

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

To request a routine appointment in advance during opening times:

phone us on 0161 881 6120
visit the surgery and speak with a receptionist
use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

To ask a non-urgent medical question:

We will respond within 2 working days during opening times.

We operate an open surgery every morning Monday to Friday.

Our phone lines open at 8:30am and slots are booked until there are none left.

Our phone message will let you know if all the lines are currently busy and to phone back or if the appointments have all gone.

Evening surgeries are between 2pm and 5:40pm by appointment only but medical emergencies will be accommodated.

However you choose to contact us, we may offer you a consultation:

Appointments by phone or at a pharmacy can be more flexible and often means you get help sooner.

To cancel your appointment:

If your appointment is within 2 working days, please call reception to cancel, so they can reallocate it to another patient.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

if there’s a specific doctor, nurse or other health professional you would prefer to respond and we shall try to accommodate this
if you would prefer to consult with the doctor, nurse or other health professional by phone or face-to-face
if you need an interpreter – please be aware we require 2 weeks to book an interpreter
if you have any other access or communication needs